Operations Coordinator

Highly responsible individuals ready to lead a team of customer support providers

Oversee customer accounts & day-to-day operations

Ensure exemplary day-to-day service & support to customers, manage open cases & upstream coordination

Draw analytical insights to create high value, long-term customer relationships

Collaborate with team members to deliver demanding client requests

Ensure operational & quality assurance metrics

Motivate high performance teams

BS / BBA degree preferred

1+ year of experience in customer services

Fresh graduates may also apply

Willingness to take sole responsibility & push the limits

Superb oral & written Urdu & English communication skills