Social Media Analyst

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Highly driven to provide incredible interectivity

Manage customer accounts & day-to-day operations

Provide exemplary day-to-day service & support to customers, manage open cases & upstream coordination

Use engaging communication techniques coupled with analytical insight to create high value, long-term customer relationships

Work with cross-organisation partners to identify & take advantage of operational efficiency improvement opportunities

Collaborate with team members to deliver demanding client requests

BS /BBA degree preferred

Willingness to take sole responsibility & push the limits

Superb oral & written English & Urdu communication skills

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